CallCrew automates your whole front and back office, end to end. Purpose built for trades businesses.
Most software covers one slice: booking, or dispatch, or invoicing. CallCrewAI runs the whole loop. The same agents that pick up the phone also chase the deposit, send the day-before reminder, and ask for the Google review when the job's signed off. Nothing falls between the cracks because there are no cracks.
Each block below is a real piece of work that gets handled, not a feature list. Mix and match, or run the lot. The agents talk to each other, so a call that turns into a job turns into a dispatch turns into an invoice without anyone re-keying it.
Voice agents that answer in two rings, qualify the callout, and drop it straight into the calendar, then pass to a human the moment it matters.
Dispatch coordination, customer updates, invoice chasing, maintenance reminders, review requests, all handled on a schedule, not when someone remembers.
Customers don't pick a channel. They pick whichever one's open. Cover all of them on one shared brain so context doesn't get lost between conversations.
Quotes drafted from the job notes, sent for approval, and followed up. Invoices chased on a cadence that actually gets paid. Reviews collected on the back of a clean job.
We meet you where your data lives. Native, two-way integrations with the field service platforms trades businesses actually use, plus a custom API path for the bespoke setups, the spreadsheet shops, and the “we built it ourselves in 2014” crowd.
Enterprise field service management solution for electrical, plumbing, and HVAC contractors
Fully integrated
Field service management software for home service businesses
Fully integrated
Enterprise field management software
Fully integrated
Messaging and communication
Fully integrated
Field service management software with mobile forms, GPS tracking, and real-time job updates
Fully integrated
We don't make you change your software stack to get the benefits of a fully automated office. Start with Lite if you're on spreadsheets, paper, or a shared inbox. Move to Pro when you're on an FSM and want everything wired together.
Stay exactly where you are. Everything happens on WhatsApp, set up in minutes and let it run.
Plug into the software you already know and love. Focus on the physical work, the stuff that actually makes you money.
Real trade businesses, real wins. Their words, not ours.
DSG was turning over €700k with negative margin. He made a series of bold operational changes, the biggest being the introduction of CallCrew. Missed calls stopped being missed revenue, jobs were booked around the clock without adding headcount, and the team got their time back. DSG is now projected to hit €3M with a 10% margin.
“I could not imagine running my business without it anymore.”
“Qualified leads come straight into our WhatsApp. No chasing, no back and forth, no time wasted trying to figure out if someone's serious. Calls get answered instantly no matter the time. Once a job's done, the agent automatically reaches out to the customer and collects a review for us too. It's completely changed how we handle incoming work.”
Twenty-minute demo with someone who's set this up for trades businesses like yours. Bring a typical week and we'll show you what the autopilot would have handled.
